Privacy policy
Last Updated: September 7, 2026
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect certain information, including:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Order and purchase details
- Payment-related information required to process your order
- Device and browser information
- IP address
- Website browsing and interaction information
- Any information you voluntarily provide when contacting us
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Confirm and communicate about your purchases
- Coordinate order delivery with logistics and fulfillment partners
- Provide customer support
- Process payments securely
- Improve our website, products, and services
- Prevent fraud, misuse, or unauthorized activity
- Send promotional communications where permitted by applicable law
- Comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to improve your browsing experience and understand how visitors use our website.
These technologies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand website traffic
- Measure advertising performance
- Improve our website and marketing
Third-party services, including advertising and analytics providers, may also use cookies or similar technologies in accordance with their own privacy policies.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Advertising and Analytics
We may use third-party advertising and analytics services to understand website activity and measure the effectiveness of our advertising campaigns.
These services may collect information such as:
- Browser or device information
- Pages visited
- Actions taken on our website
- General location information
- Advertising interactions
We may use services such as Meta advertising technologies, Google Analytics, and similar third-party platforms.
These third parties process information according to their respective privacy policies and terms.
5. Sharing Your Information
We do not sell or rent your personal information.
Because we operate using a dropshipping and third-party fulfillment model, we may share necessary information with trusted service providers and business partners who help us process and deliver orders, including:
- Payment processors
- Shipping and logistics partners
- Product suppliers and fulfillment partners
- Ecommerce and website service providers
- Customer support providers
- Analytics and advertising service providers
Information shared with these parties is limited to what is reasonably necessary to provide their services.
We may also disclose information when required by law, legal process, or government authority, or when reasonably necessary to protect our rights, customers, or business.
6. Payment Information
Payments may be processed through third-party payment providers.
We do not intentionally store complete debit card, credit card, or banking credentials on our own servers. Payment information is handled by the relevant payment service provider according to its security and privacy practices.
For Cash on Delivery orders, we may collect the information necessary to confirm and deliver your order.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal, tax, and regulatory requirements.
When information is no longer required, we may securely delete or anonymize it, subject to applicable laws.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Request information about how your data is used
To make a privacy-related request, please contact us using the details below.
10. Children's Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.
Any updated version will be posted on this page with a revised "Last Updated" date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: contact@swasthrelief.shop
Country: India
We will make reasonable efforts to respond to privacy-related requests within a reasonable period.